Terms and Conditions

Effective Date: January 1, 2026

Welcome to LuisDeliveries Inc (“Company”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website and cargo, shipping, and delivery services. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Company Information

LuisDeliveries Inc is a cargo and delivery company providing transportation, shipping, logistics, and related services. Services may include local, national, or international cargo delivery, subject to availability and applicable laws.

2. Eligibility

By using our services, you represent that:

  • You are at least 18 years old, or

  • You have legal authority to enter into this agreement on behalf of a business or another individual.

3. Services

  • We provide cargo pickup, transportation, and delivery services as agreed at the time of booking.

  • Service availability, delivery times, and routes may vary and are not guaranteed unless explicitly stated in writing.

  • We reserve the right to refuse service for prohibited, unsafe, or illegal items.

4. Prohibited Items

You agree not to ship items that are prohibited by law or regulation, including but not limited to:

  • Illegal drugs or substances

  • Hazardous or flammable materials (unless approved in writing)

  • Weapons, ammunition, or explosives

  • Perishable goods without prior approval

  • Cash, precious metals, or valuable documents unless declared and approved

You are responsible for ensuring compliance with all local, state, federal, and international shipping laws.

5. Pricing and Payments

  • Prices are based on weight, dimensions, destination, and service type.

  • All fees must be paid in full before shipment unless otherwise agreed.

  • Prices are subject to change without prior notice.

  • Additional charges may apply for customs duties, taxes, storage, redelivery, or special handling.

6.Cancellations and Refunds

  • Cancellations must be requested before shipment dispatch.

  • Refund eligibility depends on the service status and incurred costs.

  • Once a shipment is in transit, refunds may not be available.

7. Delivery and Delays

  • Estimated delivery times are provided for convenience only and are not guaranteed.

  • We are not responsible for delays caused by weather, customs inspections, acts of God, labor disputes, or circumstances beyond our control.

8. Liability and Claims

  • Our liability for loss or damage is limited to the maximum extent permitted by law.

  • Claims for damaged or lost cargo must be submitted in writing within 7 days of delivery or expected delivery date.

  • We are not liable for indirect, incidental, or consequential damages, including loss of profit.

9. Insurance

  • Cargo insurance is not included unless expressly stated.

  • Customers are encouraged to obtain third-party insurance for valuable shipments.

10. Customer Responsibilities

You agree to:

  • Provide accurate shipment details and documentation

  • Properly package items to prevent damage

  • Comply with customs, import, and export requirements

We are not responsible for issues caused by incorrect information or inadequate packaging.

11. Website Use

  • You may not misuse the website, attempt unauthorized access, or interfere with site functionality.

  • All content on this website is the property of LuisDeliveries Inc and may not be copied without permission.

12. Intellectual Property

All logos, trademarks, text, graphics, and content are owned by or licensed to LuisDeliveries Inc and are protected by applicable intellectual property laws.

13. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect and use personal information.

14. Limitation of Liability

To the fullest extent permitted by law, LuisDeliveries Inc shall not be liable for any damages arising from the use or inability to use our services or website.

15. Indemnification

You agree to indemnify and hold harmless LuisDeliveries Inc, its employees, and partners from any claims, damages, or expenses arising from your shipment or violation of these Terms.

16. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the jurisdiction in which LuisDeliveries Inc is registered, without regard to conflict of law principles.

17. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on our website.

18. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Luis Deliveries Inc.
Email: luis@luisdeliveries.com
Phone: 305-863-9210
Address: 14900 NW 109th Ave, Hialeah Gardens, FL 33018